Steve Masters is Vice President of Customer Innovation and Solution Design,
within BT Innovate & Design, focussing primarily into BT Global Services. His team comprises CTO’s aligned to and focusing on BT’s largest global contracts, and a team of Solutions Architects and Service Designers who construct solutions for all of our large global bids. Steve is also responsible for driving innovation through the CTO and Architect community and has a team focused on thought leadership and interfacing to BT’s R&D functions.  As well as running the global team Steve speaks at many customer and industry events on Innovation and Unified Communications.

Steve has more than 25 years’ experience in the IT and the telecommunications industry from the early days of networking in the late 80’s through to Web and Content services in the dot com period.

Prior to joining BT in March 2005, Steve worked for a leading consultancy and systems integrator. There, he managed the company’s mobile application and Microsoft practice and led sales activity targeted at the manufacturing and high technology sectors.

Since joining BT Steve and team were instrumental in defining, writing and subsequently delivering BT Unified Communications and Collaboration strategy. This is world leading in the industry and Steve still specialises in this area as well as the effects and influences on the workforce of the consumerisation of IT.